Frequently Asked Questions
Everything you need to know about your Stitchy Fish shopping experience.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days within the continental US. Processing times may vary during peak seasonal launches, but you will receive a tracking number as soon as your package ships.
What is your return policy for apparel?
We accept returns of unworn, unwashed items with original tags attached within 30 days of purchase. Please note that personalized or monogrammed items are final sale and cannot be returned.
How do I know which size to order?
Each product page features a detailed size guide. Since we curate various boutique brands, we recommend checking the specific measurements provided for each garment to ensure the perfect fit.
Do you offer international shipping?
Currently, Stitchy Fish ships to the United States and Canada. We are working on expanding our logistics to include more international destinations in the near future.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. Please contact our customer support team within one hour of placement if you need to make changes, and we will do our best to accommodate you.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as digital payment options including PayPal, Apple Pay, and Google Pay for a secure checkout experience.